- Matching our promise with real service encounter.
- Flexibility in service offering.
- Value for money in our service provision.
- Continuous understanding of our customers’ challenges and provide solutions.
- Always meet and endeavor to exceed our customer expectations
At African Thrills, we operate using customized itineraries. We always tailor the expeditions to fit your preferences, time frame and flexibility. We place emphasis on quality and value for money. Your safety and satisfaction is our major interest and concern.
Our focus is:
We are well equipped with state-of-the-art radio communication machines and 24hour mobile phones that facilitate contacts with our drivers while they are out there in the bush with our clients. Each of our safari vehicles is equipped with high frequency radio for constant bush to base communication. Our drivers also have mobile phones which are also used to reach them throughout the safari. To top it, we provide our clients with a 24-hours contact
All this is to ensure reliability and accessibility which are one of our pillars in service delivery
Our driver-guides and operations staff are natives with diverse knowledge in wildlife, culture, history and other areas of tourist interest. The driver-guides are continually under training on customer service, client’s safety, wildlife, general knowledge and foreign languages. Our drivers are friendly and qualified in safety driving. They are registered with the Kenya Professional Guides Association. In their own respect, they are excellent in storytelling, game spotting and knowledge of the flora and fauna of East Africa. We have English, French, Spanish, German and Polish speaking Guides to enhance your holiday.
The Team Behind Your Memorable Holiday
After dreaming, planning and paying for a holiday, the joy of a holiday maker is to have a unique, memorable, flawless experience. At African Thrills, we take care of every detail of your holiday. Our team of committed, adventurous and highly experienced personnel is keen on every detail of your holiday. The creative nature of our team ensures your holiday has a surprise element that creates thrilling African memories.
We offer good hotel rates and due to our annual volumes with hotels and lodges, we get special rates and availability during low and high seasons which ensure reliability for both pre-planned holidays and last minute booking. With early bookings for large groups, we are able to renegotiate the rates even further downwards thus offering our agents a reason to continue using our services as a DMC. We work with the best of the best to ensure that you are comfortable throughout your stay in Africa. The hotels are diverse with different experience but with world class service.
Ground Handling – Transport
We are well equipped in transport (both with airport transfers, city tours and bush safaris) with our fleet of Vehicles which include pop-up-roof-top safari mini-vans, 4 by 4 Land-Cruisers, and airport transfer vans all of which are comfortable and well maintained with long term drivers. Our vehicles are specifically converted for maximum space and comfort. All of them have roof hatches to facilitate good viewing and convenient photography while doing game drives. All our vehicles are fitted with both long and short radio frequencies and this ensures we are always in constant communication with our drivers while you are on safari. This ensures quick response in case of any changes or emergencies occurring. We have introduced a larger version of 4X4 Land-rover and Land-cruiser, which is wider, longer and more spacious, with 6 window seats in the passenger cabin, panoramic sliding windows, and an open roof – excellent facilities for sightseeing and game viewing.